Leading the transformation and design of a proprietary Emergency Response System (ERS) for major utility companies and their affiliates.

Collaborating across teams to reshape how electric and gas outages are managed and serviced during emergencies, spanning the four major regions of the United States. This work directly impacts the ability to assist anywhere from a single customer to millions during natural disasters and large-scale emergencies.

UX Architect and Lead Designer.
Led the transformation of a single-page credit card application into a multi-page, fully branded resell platform—designed to scale across partner brands and financial identities. Enhanced content and functionality while ensuring full accessibility. Delivered detailed content mappings, annotated wireframes, and illustrations for seamless integration into Adobe Experience Manager (AEM).

UX Architect for Capital Group and Design lead for the Publicis UX experience team.

My daily tasks include design thinking sessions, collaborating and designing with a task force team assigned to deliver our global design system for the North America, Europe and Asia footprints.

I executed weekly 1:1's and stand-ups with up to 20 designers on the team and drove design processes, collaboration, growth and strategy meetings with the UX team.

Led mobile and web UX for global travel documentation platform. 

Mentored design team, 1:1's, expanded product design, and improved UX task workflows and processes via ClickUp. 

Conducted user research, 1:1s, and A/B analysis—resolving usability issues and delivering forward-thinking prototypes to elevate product experience. Steered a rebranding and stakeholder workshops.

Director of UX Team and Architect for SaaS platform. 

Collaborated with stakeholders, championed user insights, and delivered innovative solutions and prototypes that advanced training and learning experiences across multiple industries.

Designed with brands including Starbucks, Apple, Crocs, Chipotle, NFL Teams and Southern Company Gas. 

Principal UX Architect and hands-on Interaction Designer for "Connect". - information, insights and analytics portal. 

Projects included. ARTIS map design, enterprise visualization and insight dashboards. Global analysis, research and acquisition tools. Early AI, machine Learning and predictive analysis of markets and industries.

Strategist and director for application design. Introduced innovation in measuring the user experience. 

Grew design team AND responsible for deliverables of visual requirements and specs. Traveled nationally and internationally conducting user research, study and analysis with store employees

Projects included retail, corporate and "BigBox" phone start-up application. Muve music platform, E-wallet, Self-setup, Store and payment product expansion.

CEO. Owned and operated a digital solutions firm servicing over 50 customers for a 19 year stretch. 

Customers included major truck driving schools and logistic companies, billing and collection providers, real estate brokers and builders. My roll was both principal designer and developer. Team consisted of 4 designers and 1 developer. 

Led design for SaaS tax transformation. Enabled teams to streamline tax and expense management. Guided product team through discovery stages and research. Conducted global workshops and in person discovery sessions.

Deliverable's included a proof of concept/design with debut of tracking and insights dashboard. Provided accessibility, style guide and dev specs.  

Lead UX Designer for mobile and desktop platform. Collaborated with business analysts, UX team members, product owners to pioneer an iPad app for the education industry. 

Deliverables consisted of conceptual designs, information architecture, high and low fidelity comps and interactive wireframes. 

Lead product Designer. Led fast paced project to launch marketing website for CSU Global. 

Responsible for defining and solidifying requirements, concept designs, prototyping, development and project roll-out.

Delivered CSU Pueblo website and sign off by VP of Engagement and VP of Operations.