Working with Apple Mobility Team
Working with Apple Mobility Team
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Transformed an LMS platform to a modern, inclusive and accessible mobile experience. Partnered with the Apple design team in Cupertino to produce a white label product for iPad exclusive to the MPP program. All UI/UX was updated for improved readability, usability and accessibility standards per A11Y and WCAG compliance.
Transformed an LMS platform to a modern, inclusive and accessible mobile experience. Partnered with the Apple design team in Cupertino to produce a white label product for iPad exclusive to the MPP program. All UI/UX was updated for improved readability, usability and accessibility standards per A11Y and WCAG compliance.
Video Annotations
Video Annotations
video drawing tools for adding annotations
Document Annotations
Document Annotations
mirrored experience with PDF documents
Designs Created and Provided
- Walkthrough and Initial Designs
- PDF Sharing and Annotations Flow
- Video Telestrations Flow
- iOS, Web and Android Prototypes
- Updated Device Specs and Patterns
iOS Parity and Enhanced
iOS Parity and Enhanced
Android Parity and Behavior
Android Parity and Behavior
The Challenge and Case Study
The Challenge and Case Study
Existing user flows for annotations and telestrations (video annotations) were poor and difficult to understand and use. Prior research was unavailable to reference and leverage for making decisions on enhancements. Current mobile design did not pass Human Interface Guidelines by Apple. Needed UX and UI parity across platforms and devices. Train once, experience on all. Customers required 508 compliance!
Architecture for the existing pdf and video experiences provided hurdles to work around. Including a 3rd party tool that was restricted in drag n drop functionality and modern usability and accessibility requirements. Had to work designs and prototypes around legacy behavior until we upgraded at the end of the project to the latest player.
Specs provided for branding and image ratios. Matched native app dimensions for existing customers. We weren't using Figma just yet and in early stages of Adobe XD, with exit of Sketch use
Scope
Scope
3.5 year project. enterprise size impact to all customers (1200+ customers, 1million+ users)
inherited non compliant and poor accessibility design
involved stakeholders, development, business, product, and design teams
Tasks
Tasks
collaborated with Apple Design Team (5 members),
met monthly with Apple for review and feedback
performed user and customer research
created personas
sole designer for 3/4 of project
What problems were solved
What problems were solved
improved and unified annotation tools and sharing experience
removed all legacy artifacts
economized previous application settings to one central area
incorporated all standards, readability, and accessiblity guidelines to design
My role
- Principal UX Designer and Strategist
- Design Thinking Consultant
- Apple Team Facilitator
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